Terms of Service

Effective Date: August 5, 2026

These Terms of Service (“Terms”) govern your access to and use of Hangin, including our websites, web applications, messaging experiences, artificial intelligence features, APIs, integrations, connected-account features, recommendations, offers, rewards, and other related products and services.

The Service is provided by:

Hangin, Inc. 115 Grand Street New York, New York Website: hangin.so Email: hey@hangin.so

In these Terms, “Hangin,” “we,” “us,” and “our” refer to Hangin, Inc. “Service” refers collectively to the products and services described above.

By accessing or using the Service, creating an account, connecting an account, sending a message to Hangin, or otherwise indicating your acceptance, you agree to these Terms and acknowledge the Hangin Privacy Policy.

1. The Hangin Service

Hangin is a personalized search, discovery, memory, and rewards service.

Depending on the features available to you, Hangin may allow you to:

ask questions and receive personalized answers or recommendations;
search for places, products, services, events, offers, experiences, and other information;
send and save links, photos, screenshots, messages, places, products, ideas, and other content;
recall information that you previously asked Hangin to save;
build a personalized profile based on your preferences, requests, saved content, and activity;
connect services such as Gmail, Google Calendar, contacts, cloud storage, social accounts, commerce accounts, financial accounts, or payment cards;
receive reminders, summaries, alerts, and proactive recommendations;
discover clearly identified sponsored brands, products, or offers;
activate, earn, claim, redeem, or track rewards;
verify qualifying purchases through linked cards, financial providers, merchants, or payment networks;
purchase subscriptions or other paid features; and
use future websites, web applications, messaging products, APIs, agents, integrations, wallets, or commerce features.

Some features may be experimental, unavailable in certain locations, or subject to additional terms presented when you use them.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Service.

The Service is currently intended primarily for users located in the United States. We may limit the Service or particular features based on location, eligibility, availability, or other factors.

You may not use the Service if you have previously been suspended or removed unless Hangin gives you written permission.

3. Accounts

You may be required to create an account or verify a phone number, email address, Apple account, Google account, payment method, or another identifier.

You agree to:

provide accurate and current information;
maintain the security of your account and devices;
protect passwords, authentication codes, and verification links;
promptly notify us of suspected unauthorized access; and
accept responsibility for activity conducted through your account.

You may not:

create an account using false or misleading information;
impersonate another person or organization;
access another person’s account without permission;
create multiple accounts to evade offer limits, suspensions, or eligibility rules; or
sell, rent, transfer, or share your Hangin account.

4. Messaging and Electronic Communications

You may interact with Hangin through iMessage, SMS, RCS, email, web chat, push notifications, or other supported communication channels.

By providing your phone number, initiating a conversation, or enabling messaging features, you authorize Hangin to send communications reasonably related to the Service, including:

responses to your requests;
account-verification messages;
authentication and security alerts;
saved-item reminders;
recommendations and search results;
connected-account notifications;
calendar and event reminders;
offer and reward updates;
purchase or payment confirmations;
customer-support communications; and
important Service announcements.

Message frequency will vary based on your activity, preferences, and enabled features. Carrier message and data rates may apply. Wireless carriers and messaging platforms are not responsible for delayed or undelivered messages.

You may revoke consent to receive automated SMS or RCS communications by replying STOP, contacting us at hey@hangin.so, changing available account settings, or using another reasonable method recognized by applicable law.

After an opt-out request, we may send one confirmation message. Opting out of messaging may prevent some Service features from working.

Marketing or promotional messages that are not necessary to operate the Service will require any additional consent required by law. Agreeing to receive promotional messages is not a condition of purchasing a product or using unrelated Hangin features.

5. Connected Accounts and Integrations

You may choose to connect Hangin to third-party services, including:

Gmail or other email accounts;
Google Calendar or other calendars;
contacts;
cloud storage;
social platforms;
merchant or commerce accounts;
payment services;
financial accounts;
payment cards;
loyalty programs; and
other applications or services.

When you connect a third-party service, you authorize Hangin and its service providers to access, retrieve, process, organize, store, and use information covered by the permissions you grant.

Depending on the feature, Hangin may use connected information to:

search for a receipt, reservation, confirmation, ticket, purchase, benefit, or offer;
summarize or organize information;
answer a question about your connected account;
identify upcoming plans;
create a reminder;
identify a scheduling conflict;
save relevant information;
detect a qualifying purchase;
verify reward eligibility; or
perform another action that you request or enable.

Hangin will seek to request only permissions reasonably necessary for the relevant feature.

You may disconnect an integration through Hangin or the applicable third-party provider. Disconnecting an integration prevents future access but may not automatically delete information previously imported into Hangin.

Your use of a third-party service remains subject to that service’s terms and privacy policies. Hangin is not responsible for:

third-party outages or errors;
changes to third-party APIs or permissions;
third-party suspension or termination of your account;
inaccurate information received from a third party;
third-party content, products, security practices, or conduct; or
information you separately provide directly to a third party.

6. Google Account Data

When you connect a Google account, Hangin may request permission to access selected Google products, such as Gmail, Google Calendar, Google Contacts, or Google Drive.

Hangin will use information received from Google APIs only to provide or improve user-facing features that you request or enable.

Hangin will not use Google user data to:

serve targeted or interest-based advertising;
retarget you on third-party services;
sell information to data brokers;
create advertising profiles for third parties;
determine creditworthiness;
make lending decisions; or
conduct surveillance.

Access by Hangin personnel to private Google user data is restricted except when:

you affirmatively authorize access for support or troubleshooting;
access is reasonably necessary to investigate security, fraud, abuse, or a technical problem;
access is required by law; or
information has been aggregated or de-identified for permitted internal operations.

Hangin’s use and transfer to any other application of information received from Google APIs will adhere to the Google API Services User Data Policy, including its Limited Use requirements.

7. AI Features and Automated Processing

Hangin uses artificial intelligence and machine-learning systems to:

understand your requests;
conduct searches;
analyze links, photos, messages, and other content;
organize saved information;
identify preferences;
create summaries;
generate recommendations;
match offers;
provide reminders; and
support other Service features.

AI-generated information may be inaccurate, incomplete, outdated, unavailable, inappropriate, or misleading.

Prices, availability, operating hours, event information, product details, recommendations, offer details, and other information may change without notice.

You are responsible for evaluating information before relying on it or acting on it. Hangin does not provide medical, legal, financial, tax, investment, safety, or other professional advice.

Hangin is not your fiduciary, financial advisor, broker, purchasing agent, travel agent, or professional representative.

Automated actions

Certain features may allow Hangin to take actions using a connected service. For example, Hangin may create a reminder, add a calendar event, organize information, submit information, or perform another action you authorize.

You are responsible for reviewing the permissions, recipients, content, amounts, timing, and settings associated with automated actions.

Some actions may occur without an additional confirmation when you knowingly enable that functionality. You remain responsible for monitoring enabled automations and connected accounts.

8. Your Content

“User Content” includes messages, prompts, photos, images, screenshots, links, files, feedback, preferences, saved items, reviews, comments, profile information, and other materials that you submit, upload, send, connect, or make available through the Service.

You retain ownership of your User Content.

You grant Hangin a worldwide, non-exclusive, royalty-free license to host, store, reproduce, analyze, transform, organize, transmit, and display User Content only as reasonably necessary to:

operate and provide the Service;
respond to your requests;
organize and save your content;
personalize your experience;
generate recommendations and outputs;
maintain security;
prevent fraud and abuse;
troubleshoot and improve Service performance;
comply with your instructions; and
comply with applicable law.

This license ends when the relevant User Content is deleted from our active systems, subject to reasonable backup, security, fraud-prevention, financial-record, and legal-retention periods.

Hangin will not make private User Content public merely because you submitted it. User Content will be shared with other people, merchants, or partners only when:

you direct us to share it;
you use a feature that clearly involves sharing;
limited disclosure is necessary to provide a feature you requested;
disclosure is described in the Privacy Policy; or
disclosure is required or permitted by law.

You represent that:

you own or have permission to submit your User Content;
your User Content does not violate another person’s intellectual-property, privacy, publicity, or contractual rights; and
Hangin’s permitted use of the content will not violate applicable law.

9. Photos and Image Analysis

You may upload photos, screenshots, product images, inspiration, or other visual content to help Hangin understand your preferences and provide better recommendations.

Hangin may use automated systems to identify objects, products, brands, text, locations, visual styles, colors, or other characteristics appearing in uploaded content.

Do not upload photos or images that you do not have the right to use.

Unless Hangin provides a separate notice and obtains any legally required consent, Hangin will not use uploaded photos to create facial-recognition templates or identify unknown individuals using facial geometry.

10. Recommendations and Third-Party Content

Hangin may provide information from:

websites;
public sources;
merchants;
brands;
users;
connected accounts;
social platforms;
partners;
artificial-intelligence providers; and
other third parties.

Recommendations and search results are provided for informational and discovery purposes.

Inclusion in a result does not mean Hangin endorses, verifies, or guarantees the person, business, product, place, event, price, offer, legality, quality, safety, availability, or suitability.

You are responsible for evaluating third parties and taking reasonable precautions before:

visiting a location;
attending an event;
meeting another person;
making a purchase;
entering into an agreement;
sharing information; or
relying on a recommendation.

11. Sponsored Results and Commercial Relationships

Some recommendations, placements, offers, messages, or results may be sponsored, promoted, commission-based, affiliate-based, or otherwise connected to a commercial relationship.

Hangin will seek to identify sponsored or promoted content in a reasonably clear manner.

A commercial relationship may affect whether or where a result appears. Sponsored status does not guarantee quality, safety, availability, or suitability.

Unless you separately authorize it, merchants and brands will not receive:

the private contents of your connected email;
private calendar information;
your financial-account credentials;
complete payment-card information; or
the private contents of your Hangin conversations.

Hangin may provide merchants or offer partners with aggregated reporting, attribution information, offer-redemption information, pseudonymous identifiers, or limited information necessary to administer and fulfill an offer.

12. Offers, Promotions, and Rewards

Hangin may make the following available:

cash-back offers;
cash rewards;
promotional credits;
merchant credits;
gift cards;
discounts;
referral rewards;
account balances;
exclusive experiences; or
other benefits.

Every offer may have separate terms, including:

eligibility requirements;
geographic restrictions;
activation requirements;
purchase requirements;
minimum spending amounts;
merchant or product exclusions;
payment-method requirements;
quantity limits;
expiration dates;
redemption instructions; and
available inventory.

You are responsible for reviewing and complying with the terms of an offer.

A reward may require you to:

claim or activate the offer;
link an eligible payment card or financial account;
use a particular payment method;
make a qualifying purchase;
allow transaction matching;
upload a receipt or other proof;
verify your identity;
provide payout or tax information;
maintain an account in good standing; or
complete another disclosed action.

Reward delays, denials, and reversals

A reward may be delayed, denied, adjusted, reversed, cancelled, or forfeited when:

a transaction is refunded, cancelled, reversed, disputed, or charged back;
a merchant does not report the transaction;
a transaction cannot be matched;
the applicable offer requirements were not satisfied;
an offer was displayed or priced in error;
an account is duplicated;
fraud, manipulation, misuse, or prohibited activity is suspected;
a merchant fails to fund or honor an offer;
you close your account before completing redemption;
an offer expires; or
applicable law requires the action.

Hangin does not guarantee the availability of any particular offer or reward.

Unless expressly stated otherwise, rewards and promotional balances:

are not bank deposits;
are not checking or savings accounts;
are not investments or securities;
are not legal tender;
do not earn interest;
may be non-transferable;
may be subject to expiration; and
are not insured by the Federal Deposit Insurance Corporation or another government deposit-insurance program.

Some promotions may be subject to separate official rules.

You are responsible for taxes arising from rewards. Hangin may request identity or tax information, withhold amounts, or issue tax-reporting documents where required by law.

13. Linked Cards and Financial Accounts

Hangin may use Plaid or other financial-data, payment-network, card-linking, payment-processing, identity-verification, or reward providers.

When you connect a payment card or financial account, the applicable provider may collect information directly from you.

Depending on the provider, feature, and permissions you grant, Hangin may receive:

a tokenized account or card identifier;
financial institution or card issuer;
card brand;
limited card details, such as the last four digits;
account type;
merchant name;
merchant category;
transaction amount;
transaction date and time;
transaction location;
transaction status;
refund, reversal, or chargeback status;
offer eligibility;
reward status; and
identity or fraud-verification results.

Hangin may use this information to:

identify qualifying purchases;
match transactions to activated offers;
calculate rewards;
prevent fraud;
process payouts;
resolve support requests; or
provide another feature you request.

Do not send complete payment-card numbers, bank-account passwords, online-banking credentials, Social Security numbers, or security codes through an ordinary Hangin message.

Third-party financial providers may impose their own terms and privacy policies. Hangin is not responsible for their availability, authentication decisions, information accuracy, or security practices.

Linking a card for offer verification does not by itself authorize Hangin to charge that card for a subscription or purchase. A separate payment authorization will be presented before Hangin charges a payment method.

14. Billing, Subscriptions, and Payments

Certain Hangin features may require payment.

Before you purchase a paid feature, Hangin will disclose applicable information such as:

the price;
the billing frequency;
whether the purchase automatically renews;
the length of any trial period;
how to cancel;
material limitations; and
any applicable refund terms.

Payment authorization

By submitting a payment method and approving a purchase, you authorize Hangin and its payment providers to charge the payment method for:

the disclosed purchase amount;
recurring subscription fees you approve;
applicable taxes; and
other amounts you expressly authorize.

Payment information may be collected and processed by a third-party payment provider.

Automatically renewing subscriptions

When you purchase an automatically renewing subscription, the subscription will continue and your payment method will be charged at the disclosed billing interval until you cancel.

You may cancel through available account settings or by contacting hey@hangin.so when an account-based cancellation option is unavailable.

Cancellation normally takes effect at the end of the current paid billing period. You will generally retain access until that period ends.

Free and promotional trials

A free or promotional trial may automatically convert into a paid subscription if that was clearly disclosed before enrollment.

You must cancel before the disclosed trial deadline to avoid the next charge.

Price changes

Hangin may change subscription prices. Material price changes will apply prospectively after reasonable notice and any additional consent required by law.

Failed payments

If a payment fails, Hangin may:

retry the payment method;
request a different payment method;
suspend paid features;
downgrade the account; or
terminate the subscription.

You remain responsible for authorized amounts incurred before cancellation or suspension.

Refunds

Except when required by law or expressly stated at purchase, payments are non-refundable and are not prorated for partial billing periods.

Hangin may issue refunds or credits at its discretion. Issuing a refund in one instance does not create an obligation to issue future refunds.

Purchases made through Apple, Google, or another marketplace may be subject to that provider’s billing, refund, and cancellation procedures.

Taxes

Prices may not include applicable sales, use, value-added, or similar taxes. You authorize Hangin to collect taxes when required.

15. Merchants and Purchases

Unless expressly stated otherwise:

merchants are independent third parties;
Hangin is not the seller of the merchant’s product or service;
Hangin does not control the merchant;
the merchant determines its prices, availability, fulfillment, and policies; and
your purchase is governed by the merchant’s terms.

Questions about an underlying product, service, refund, cancellation, reservation, delivery, event, or experience should generally be directed to the merchant.

Hangin is not responsible for:

product quality;
merchant conduct;
delivery delays;
cancellations;
inventory;
refunds;
injuries;
losses;
merchant refusal to honor an offer; or
inaccurate information provided by a merchant.

16. Sensitive Information

Approved financial or identity-verification features may involve sensitive information through secure provider-hosted flows.

Ordinary Hangin conversations and uploads are not intended for unrestricted transmission of highly sensitive information.

Do not send the following through ordinary messages:

complete credit- or debit-card numbers;
payment-card security codes;
financial-account passwords;
authentication codes;
Social Security numbers;
government-identification numbers;
private encryption keys;
medical records;
protected health information;
intimate images without consent;
another person’s confidential information without permission; or
information whose disclosure could create an unreasonable risk of harm.

17. Acceptable Use

You may not use the Service to:

violate applicable law;
violate another person’s rights;
commit fraud, theft, money laundering, or deception;
manipulate offers, rewards, referrals, or transaction matching;
create false transactions;
submit false receipts or proof of purchase;
harass, threaten, exploit, or impersonate another person;
distribute malware or harmful code;
scrape or harvest personal information without authorization;
access an account or connected service without permission;
interfere with the operation or security of the Service;
evade technical, geographic, eligibility, or account restrictions;
reverse engineer the Service except where applicable law expressly permits it;
infringe intellectual-property rights;
distribute illegal or harmful material;
use bots or automated methods to create accounts or claim rewards;
resell or commercially exploit access without permission; or
use the Service in a manner that could harm Hangin, users, merchants, providers, or the public.

Hangin may investigate suspected violations and may:

suspend or terminate accounts;
limit features;
freeze or reverse rewards;
preserve relevant information;
require identity verification;
block transactions; or
cooperate with law enforcement or other authorities.

18. Ownership of the Service

Hangin and its licensors own the Service, including its:

software;
technology;
interfaces;
designs;
branding;
trademarks;
databases;
models;
systems; and
documentation.

These Terms do not transfer ownership of the Service or give you permission to use Hangin’s trademarks without written authorization.

Hangin does not claim ownership of your prompts or User Content.

Subject to rights in User Content, third-party materials, public information, and underlying technology, Hangin does not restrict your use of original outputs generated specifically for you to the extent permitted by applicable law.

AI systems may generate similar or identical outputs for different users.

19. Feedback

When you provide ideas, suggestions, or feedback about Hangin, you authorize Hangin to use that feedback without restriction or compensation.

This section does not give Hangin ownership of your other User Content.

20. Copyright and Intellectual-Property Complaints

Hangin respects intellectual-property rights.

A rights holder who believes content accessible through the Service infringes their rights may contact hey@hangin.so with:

identification of the protected work;
identification of the disputed material;
contact information;
a statement of good-faith belief;
a statement that the information provided is accurate; and
any other information required by applicable law.

Hangin may remove or restrict access to disputed material and may terminate repeat infringers where appropriate.

21. Beta and Experimental Features

Certain features may be labeled beta, preview, experimental, early access, or similar.

These features may:

be incomplete;
contain errors;
operate unreliably;
change substantially;
have limited availability; or
be discontinued without notice.

Experimental features are provided as-is and may be subject to additional terms.

22. Suspension and Termination

You may stop using the Service or request account deletion at any time.

Hangin may suspend, restrict, or terminate your account or access when:

you violate these Terms;
fraud or abuse is suspected;
your use creates legal, security, financial, or reputational risk;
a third-party provider requires suspension;
payment remains unpaid;
Hangin discontinues the Service or a feature; or
maintaining access is no longer commercially reasonable.

Termination may result in loss of access to:

saved items;
conversation history;
personalized information;
connected accounts;
offers;
rewards; and
other account content.

Treatment of information following termination is described in the Privacy Policy.

Rewards obtained through fraud, error, prohibited activity, or violation of an offer’s terms may be cancelled or reversed.

23. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”

HANGIN DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT.

HANGIN DOES NOT WARRANT THAT:

THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE;
AI OUTPUTS OR RECOMMENDATIONS WILL BE ACCURATE;
INFORMATION WILL BE CURRENT OR COMPLETE;
AN OFFER, PRODUCT, EVENT, OR RESERVATION WILL REMAIN AVAILABLE;
A CONNECTED SERVICE WILL FUNCTION;
A TRANSACTION WILL BE DETECTED OR MATCHED;
A MERCHANT WILL HONOR AN OFFER;
A REWARD WILL BE AVAILABLE OR DELIVERED BY A PARTICULAR TIME; OR
USE OF THE SERVICE WILL PRODUCE A PARTICULAR RESULT.

Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.

24. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HANGIN AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES.

THIS INCLUDES LOSS OF:

PROFITS;
REVENUE;
DATA;
GOODWILL;
BUSINESS;
OPPORTUNITY; OR
EXPECTED SAVINGS.

HANGIN IS NOT LIABLE FOR:

ACTIONS OR OMISSIONS OF MERCHANTS OR THIRD PARTIES;
AI-GENERATED ERRORS;
RELIANCE ON RECOMMENDATIONS;
CONNECTED-SERVICE FAILURES;
UNDETECTED OR MISCLASSIFIED TRANSACTIONS;
DELAYED, DENIED, EXPIRED, OR REVERSED REWARDS;
INTERRUPTED MESSAGING;
UNAUTHORIZED ACCOUNT ACCESS CAUSED BY YOUR FAILURE TO SECURE YOUR ACCOUNT; OR
LOSS ARISING FROM INFORMATION YOU CHOOSE TO SHARE.

HANGIN’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF:

1. ONE HUNDRED U.S. DOLLARS; OR 2. THE AMOUNT YOU PAID HANGIN DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limitations apply even when a remedy fails of its essential purpose.

Nothing in these Terms limits liability that cannot legally be limited.

25. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Hangin and its officers, directors, employees, contractors, affiliates, and agents from claims, damages, liabilities, losses, and expenses, including reasonable legal fees, arising from:

your unlawful or prohibited use of the Service;
your User Content;
your violation of these Terms;
your violation of another person’s rights;
your misuse of an offer or reward; or
your unauthorized use of a connected account.

26. Dispute Resolution and Arbitration

Please contact hey@hangin.so before filing a formal claim.

You and Hangin agree to attempt to resolve a dispute informally for at least 60 days after written notice.

Except for eligible small-claims matters or requests for temporary injunctive relief, disputes arising from these Terms or the Service will be resolved through binding individual arbitration administered by JAMS under its applicable consumer arbitration rules.

Arbitration may take place remotely or in New York County, New York, unless the parties agree otherwise.

YOU AND HANGIN WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.

Arbitration opt-out

You may opt out of arbitration by emailing hey@hangin.so within 30 days after first accepting these Terms.

Your message must include:

your full name;
the phone number or email associated with your account; and
a clear statement that you are opting out of arbitration.

Opting out of arbitration does not affect the other provisions of these Terms.

27. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

When arbitration does not apply, you and Hangin consent to the exclusive jurisdiction of the state and federal courts located in New York County, New York.